Billing Terms and Conditions

This Payment Policy explains how payments are processed when shopping at Vleria.

1. Accepted Payment Methods

Vleria offers several secure and convenient payment options. We currently accept:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• JCB
• Mastercard
• Visa

All payments are processed in United States Dollar (USD).

2. Payment Processing

• Payment must be completed at the time of checkout.
• Orders are not prepared or shipped until full payment is received.
• If your payment fails or is declined, the order will not be confirmed.
• Vleria does not store card or banking details—payments are handled securely by our payment providers.

3. Pricing & Currency

• All prices displayed on vleria.com are in United States Dollar (USD).
• Prices may change without prior notice.
• Taxes, if applicable, are shown at checkout.
• Standard US shipping is free on all orders.

4. Secure Payment Processing

To ensure safe and secure transactions:

• Vleria uses SSL encryption across the entire website.
• All payments are processed via trusted and PCI-compliant payment gateways.
• We never store your card details or raw payment information on our servers.

5. Refunds & Chargebacks

• Refunds are issued in accordance with our Return and Refund Policy.
• If you encounter a billing error or unauthorized charge, please contact us first at support@vleria.com so we can resolve the issue promptly.
• Initiating a chargeback without contacting us may delay or complicate the resolution process.

• We encourage customers to contact us first so we can resolve any payment concerns as quickly as possible.

6. Fraud Prevention

To protect our customers:

• Vleria reserves the right to cancel or place a hold on any order suspected of fraud or unauthorized activity.
• Additional verification may be required for high-value or unusual orders.

7. Legal Compliance

This Billing Policy applies to all purchases made on our website. If you have questions about payment processing or billing, please contact us at support@vleria.com.

8. Contact Us

Business Name: PACKET HEADER LLC
Brand: Vleria
Address: 17440 SW 89th Ave, Palmetto Bay, FL 33157, United States
Email: support@vleria.com
Phone: +17658196370

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond to all emails within 1–2 business days.